I recently utilized Angela's professional service, and while I was satisfied with the quality of her work, I encountered significant issues with the delivery process. Despite agreeing on a specific timeframe, the delivery was extremely poor and exceeded the agreed-upon timeline by a significant margin. This delay caused inconvenience and frustration. However, I must commend Angela for her professionalism and the quality of her service. Moving forward, improvements in the delivery process would greatly enhance the overall customer experience.